Contact Pack Raft Australia

We’re here to help with orders, repairs, and packraft advice.

Before sending us a message, you might find what you need here:

Prefer to talk it through? Call us on (03) 9039 6224 — Mon–Thurs, 10:00–18:00, Fri 10:00–14:00 AEST.

Still need help? Fill out the form and we’ll reply within 1–2 business days.

For all REPAIR, UPGRADE OR SERVICING requests, please use our PACKRAFT SERVICING & UPGRADES form by clicking > HERE <

Workshop HOURS (PHONE ENQUIRIES)

PH: (03) 9039 6224

Mon–Thurs 10:00–18:00h

Fri 10:00–14:00h

Sat/Sun Closed

We’re a small, passionate team and take pride in giving every enquiry a personalised reply. We usually respond to emails within one business day (sometimes a little longer during peak periods).

For phone enquiries: if we don’t answer straight away, it’s likely because we’re already assisting other customers, working in the repair/retrofit workshop, or you’ve called outside opening hours. Please leave a short voice message — we will call you back, usually within the hour, or the next business day if after hours.

Thanks for your patience and understanding.