Contact Pack Raft Australia

We’re here to help with orders, repairs and packraft advice

Prefer to talk it through? Give us a call on

(03) 9039 6224

Workshop Hours: Mon–Thurs, 10:00–18:00, Fri 10:00–14:00 AEST.

Before sending us a message, you might find what you need here:

Still need help? Fill out the form and we’ll reply within 1–2 business days.

For all Packraft Repair & Upgrade & Servicing requests, please use the Packraft Service Request Form Here

Workshop HOURS (PHONE ENQUIRIES)

PH: (03) 9039 6224

Mon–Thurs 10:00–18:00h

Fri 10:00–14:00h

Sat/Sun Closed

We’re a small, passionate team and take pride in giving every enquiry a personalised reply. We usually respond to emails within one business day (sometimes a little longer during peak periods).

For phone enquiries: If we can’t answer straight away, it’s likely because we’re already assisting other customers, working in the repair/retrofit workshop, or you’ve called outside opening hours. Please leave a short voice message and we will call you back as soon as possible, usually within the hour, or the next business day if after hours.

Thanks for your patience and understanding.